Roof & Building Service (“RBS”) values its relationship with visitors and customers and makes every effort to safeguard any personal information collected, while also making product and service information available to our customers. This section describes the overall privacy practices of RBS. It does not apply to companies other than RBS nor to anyone not employed by RBS.
There are two types of information collected on the Site: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information:
Personally Identifiable Information (“personal information”) is information that identifies you as an individual, whether directly such as by your name, mailing address, or email address, or indirectly such as by your internet protocol (IP) address, telephone number, age range, etc. Personal information is obtained via site usage tracking or when you voluntarily provide the information to us, such as, for example, by filling in forms on the Site.
RBS uses personal information to answer your questions; provide products, services or information you request; to communicate with you; to provide marketing materials from RBS or others with whom we have a relationship with.
Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with RBS or as otherwise described herein.
For example, personal information you voluntarily provide may be collected and stored to permit you to receive RBS’s e-newsletters and/or e-mail, participate in online support and for marketing and administrative purposes. It may also be used to fulfill your requests for orders, sample products or information from RBS from time to time, to request product support, ask a question, report a problem with the Site, participate in promotions, sweepstakes or contests. Additionally, you cannot communicate with RBS through the “Contact” or customer support links on the Site or via e-mail without providing personal information. If you contact RBS or its service providers, a record of that session or correspondence will be maintained.
(i) to our parent company, subsidiaries and affiliates; (ii) to contractors, service providers and other third parties we use to support our business or (iii) with your consent, to companies who offer products that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers and information or to ask for your feedback on products and programs that may be of interest to you. Information collected may be also used to fulfill your product information requests, improve services, contact you (for example, to notify you of new or improved products or product uses), conduct research, advertising, direct mail and email campaigns, and to provide anonymous reporting for internal use and to third parties. RBS reserves the right to conduct additional processing and transfer to the extent permitted or required by law, or in support of any legal or criminal investigation.
RBS takes appropriate measures in light of the nature of the personal information we collect and the risks associated with processing that personal information in order to keep it secure and to reduce the risk that your personal information may be accessed, altered, damaged or used without authorization. RBS may combine information collected about you with information obtained directly or through its affiliated companies, business partners or other companies.
Should you wish to update your information, be removed from RBS programs for which you previously registered or to prevent further use of your personal information or stop receiving communications from RBS, please contact firstname.lastname@example.org.
If all or part of RBS or any of its affiliates are sold, merged, or otherwise transferred to another entity, your personal and non-personal information may be transferred as part of that transaction or process. RBS may also disclose your personal information: (i) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (ii) if RBS believes disclosure is necessary or appropriate to protect the rights, property, or safety of RBS, our customers or others; or (iii) if RBS has reason to believe that disclosure is necessary to identify, contact or bring legal action to enforce any of RBS’s rights, including against you or a third party, for nonpayment, violation of any agreement with RBS, and to prevent injury to or interference with RBS’s rights or property, or the rights or property of other RBS users or anyone else that could be harmed by such activities. RBS may disclose or access account information when RBS believes in good faith that the law requires it and for administrative and other purposes that RBS deems necessary to maintain, service and improve RBS products and services and to protect its rights or property. By accessing and using the Site, you agree that information you have provided may be disclosed as described above or as may be modified from time to time.
Non-Personally Identifiable Information:
Non-Personally Identifiable Information (“non-personal information”) is information that is about you but does not identify you as an individual, either directly or indirectly, such as your browser type, the URL of the previous website you visited, your internet connection, the equipment you use to access the Site, etc. RBS may indirectly or through third parties, automatically collect certain types of non-personal information from you when you are using the Site. We may also collect non-personal information that you voluntarily provide, such as information included in response to a questionnaire or survey.